Long Term Rental Management

Leasing. Tenants. Maintenance. Relax! We Handle All

We manage your leasing pipeline, tenant onboarding, maintenance requests, reporting, daily operations, communication, inspection, follow-ups, and much more.

200+

Agents in USA, Canada, UK, Australia, UAE

85%

First Contact
Resolution

30s

Average Handle Time
(AHT)

<9%

Service Rate
Escalation

Long Term Rental Management (1)
Long Term Rental Management (2)
0
+
Ongoing projects

24/7 Property Management Support

Every Task Covered, Every Tenant Taken Care Of

Digitech Outsourcing Solution manages the operational load for busy rental owners through consistent, organized property management support.

We handle leasing inquiries, pre-screen tenants, schedule viewings, and organize every document in a clean, trackable system.

Our team also manages maintenance requests, vendor coordination, access management, reporting, and all the tiny follow-ups that normally pile up.

Our tools, Notion, Google Workspace, CRMs, shared drives, keep your entire workflow structured.

We make rental operations more organized, predictable, and scalable for you.

The Complete List of Property Management Tasks We Handle

Everything Digitech Outsourcing Solution handles for landlords, property managers, and LTR operators.

Rental Listing Creation & Management

We create and manage rental listings on Zillow, TurboTenant, Facebook Marketplace, etc. We keep pricing, photos, availability, and descriptions updated.

Lead Tracking & Organization

Every lead is tracked in Notion or your CRM. We log source, their status, and the last interaction, so no prospect is forgotten.

Tenant Pre-Screening

We pre-screen tenants based on your rules, such as income, credit score, job status, pets, and preferred move-in date to filter qualified leads.

Viewing Coordination

We schedule virtual or in-person viewings, confirm attendance, share access details, and follow up afterward to gather feedback and next steps.

Follow-Ups & Pipeline Management

We follow up with interested leads, answer questions, and keep the leasing pipeline active. Mark each lead as new, pending, approved, or declined.

Approval & Lease Coordination

Once a tenant is selected, we coordinate approvals, share lease documents, and track signing progress until the lease is completed.

Document Collection

We collect IDs, renter’s insurance, deposits, employment proofs, and signed lease agreements from tenants and ensure nothing is missing.

Information Verification

All tenant details are checked for accuracy and consistency to avoid future disputes and maintain compliance with landlord requirements.

Move-In Setup & Instructions

We share move-in instructions, utility setup guidance, access details, and important property rules so tenants are fully prepared.

Tenant & Unit Record Management

We store and organize all tenant and unit records in Notion or chosen platforms for smooth access, reporting, and future reference.

Maintenance Request Handling

We receive, log, and categorize maintenance requests from tenants through phone, email, chat, or social channels for timely processing.

Issue Triage & Prioritization

Requests are prioritized as urgent or routine so emergencies are handled immediately while regular work is scheduled properly.

Vendor Scheduling

We contact plumbers, electricians, handymen, or other vendors, explain the problem, coordinate availability, and schedule repairs.

Job Follow-Ups & Confirmation

After scheduling, we track the job completion, gather photos or notes, and confirm the issue is fully resolved with tenants.

Preventive Maintenance Planning

We track recurring maintenance needs, send reminders, and schedule preventive work to reduce long-term costs and avoid unexpected issues.

Work Order Tracking

Every job is logged with dates, status, and updates, giving full transparency to owners.

Access Management

We manage keys, lockboxes, smart locks, and access codes, ensuring only authorized people have property entry.

Rekey & Access Updates

When tenants move out or access changes, we arrange rekeying or update codes. We try our best to keep property security intact and logged.

Unit Turnover Coordination

We coordinate cleaning, repairs, and inspections between tenants to ensure units are move-in ready on schedule.

Inventory & Readiness Checks

We confirm unit condition, check inventories, and note missing or damaged items to prevent disputes and delays.

Access Logs & Records

Every access change is documented in real time for clear accountability and historical reference for landlords.

Centralized Unit & Tenant Records

Each unit has a dedicated record with tenant details, documents, and maintenance history.

Communication Log Management

All messages across email, phone, chat, and social channels are logged in one place to provide a complete history for future reference.

Weekly Operational Reports

We prepare clear weekly reports showing leasing updates, maintenance status, move-ins/move-outs, and pending tasks for owner oversight.

Daily Task Updates

Active tasks are updated daily with “last action taken” to ensure full transparency and clear progress tracking.

Same-Day Response Tracking

Tenant requests received during working hours are acknowledged and acted upon the same day for reliable service and accountability.

Pre-Move-In Inspection

We document the property condition before move-in with photos and notes. We create a baseline to protect both owners and tenants.

Post-Move-Out Inspection

After move-out, we record damages, cleaning requirements, and overall condition for accurate reporting and deposit considerations.

Condition Comparison Reports

We prepare clear comparisons between move-in and move-out states to support deposit deductions if needed.

Tenant & Vendor Communication

We handle all tenant and vendor communication professionally via email, phone, chat, and social inboxes in order to maintain clarity.

Owner Updates & Reporting

Landlords receive regular updates on tasks, issues, and progress without needing to chase information or manually follow up.

Shared Inbox Management

We manage Gmail or Google Workspace inboxes, organize messages, assign tasks, and track completion to ensure nothing is missed.

Follow-Up & Task Closure

All requests are tracked, followed up, and closed with confirmation, nothing is left hanging.

Workflow Management

We manage operations via Notion, Gmail, Google Voice, Drive, and other tools to keep all tasks structured, visible, and organized.

Platform Transition Support

We assist clients migrating to new property management platforms. We move data accurately and adjust workflows without disruption.

SOP Improvement

We review and improve standard operating procedures to ensure consistent, error-free, and smooth operations across all properties.

Templates & Checklists

We create templates, checklists, and structured processes to minimize errors and speed up daily operations.

Invoice Tracking We track maintenance and vendor invoices. We log and upload them to shared folders for easy reference. Deposit & Deduction Records Move-in deposits and move-out deductions are recorded and organized clearly for accurate financial documentation and reference. Bookkeeper Coordination We share organized records with your bookkeeper to support accurate accounting.

One Support Team. Every Channel. Consistent Brand Voice

Digitech Outsourcing Solution manages all communication channels for long-term rental management to ensure clear, timely responses with a consistent brand voice.

Email Support

Handle tenant and owner emails, respond, track conversations, follow up on issues, share updates, store records, and make sure nothing is missed.

Chat Support

Manage live chat with tenants and prospects, answer questions fast, log requests, guide next steps, and ensure conversations turn into resolved actions.

Phone Answering

Answer tenant and vendor calls professionally, note issues, calm concerns, escalate urgent cases, schedule follow-ups, and keep landlords informed.

Social Inbox Management

Monitor Facebook and social inboxes, reply to rental inquiries, handle tenant messages, filter spam, assign tasks, and keep response times fast.

Support Qualities Every Landlord Has Been Looking For (Until Now)

Everything that makes property management easier, fast responses, organized communication, and support that keeps tenants happy while landlords stay stress-free.

Tell Our Team Your Challenges, and We’ll Map Out Solutions

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Our Business

18585 Coastal Hwy Unit 10 PMB 2030 Rehoboth Beach, Delaware, 19971, USA

FAQs

Property management is handling all rental tasks for landlords, including leasing, tenant communication, maintenance, reporting, and daily operations.

Our pricing depends on the number of properties and services needed. Contact us for a personalized quote that fits your requirements.

We manage leasing, tenant screening, viewings, maintenance, vendor coordination, access, inspections, reporting, communication, and much more.

Yes, we specialize in long-term rental management. We handle a lot, from lead generation to tenant onboarding and full ongoing support.

We pre-screen tenants based on income, credit, employment, pets, and move-in dates to ensure only qualified tenants move in.

Yes, we log, prioritize, schedule, and follow up on all maintenance issues, coordinating vendors and confirming job completion.

Landlords receive daily task updates and weekly operational reports covering leasing, maintenance, move-ins/move-outs, and pending tasks

Yes. We manage multiple units efficiently using tools like Notion, CRMs, Google Workspace, and shared drives for organized tracking.

While we handle tenant communication and record management, we can coordinate with your preferred platform or bookkeeper for rent collection tracking.

Simply get in touch via our website or call us. We’ll discuss your needs, map out solutions, and set up your property management workflow.