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Digitech Outsourcing Solution acts as the operations team behind STR cleaning companies.
We manage daily scheduling, back-to-back turnovers, cleaner coordination, and real-time communication with hosts and property managers.
Every clean is tracked, updated, and verified through structured workflows, photo reviews, and clear status reporting.
Our team handles last-minute changes, access issues, and urgent reassignments without breaking the workflow.
We work inside your existing tools, calendars, and systems, keeping everything aligned.
The result is fewer missed cleans, smoother operations, and a cleaning business that runs calmly, even on busy days.
Digitech Outsourcing Solution runs the full scheduling, communication, and operations workflow for cleaning companies serving Short-Term Rentals (STRs).
Create, schedule, and assign all STR cleans, including check-outs, mid-stays, and deep cleans. We ensure every property is serviced on time.
Maintain daily, weekly, and monthly cleaning calendars to keep appointments organized, visible, and accessible for cleaners, clients, and property managers at all times.
Plan cleaner availability and assign shifts efficiently. We cover all jobs, even during high-demand periods or back-to-back turnovers, without operational gaps.
Add notes, instructions, and property-specific requirements for each clean so cleaners understand exactly what is needed to meet client expectations.
Send reminders to cleaners for next-day and same-day jobs to minimize missed cleanings and ensure smooth operations for every property.
Act as the link between property managers, hosts, and cleaners. Ensure clear, timely, and accurate communication for every cleaning task.
Provide updates, confirmations, clarifications, and follow-ups through Slack, WhatsApp, Email, or Phone, keeping clients fully informed at all times.
Set up new clients and properties in the cleaning workflow. Integrate them into scheduling, communication, and operational processes from day one.
Respond to last-minute bookings, changes, or urgent requests quickly. Maintain workflow continuity without disrupting scheduled cleanings or guest satisfaction.
Provide cleaners with full job information, including access instructions, lockbox codes, photos, and detailed property requirements to avoid confusion or mistakes.
Answer cleaner questions immediately to prevent delays, mistakes, or miscommunication during the cleaning process.
Ensure cleaners follow property-specific instructions, checklists, staging styles, and linen handling standards consistently across all turnovers.
Monitor cleaning tasks from scheduled to in-progress to completed. This gives full visibility of progress and ensures nothing is overlooked.
Check photos uploaded by cleaners after each clean to ensure standards, staging, and attention to detail meet client expectations.
Ensure cleaning and presentation guidelines are followed consistently. We maintain high-quality turnovers and professional property standards.
Immediately report damages, missing items, or maintenance issues to clients so corrective action can happen without delay.
Track all cleans to prevent missed or delayed jobs to make sure reliable, on-time operations for every property.
Add new properties into systems like ResortCleaning or Turno for seamless scheduling, workflow management, and operational tracking.
Maintain detailed instructions, checklists, access notes, and alerts so cleaners have clear guidance for each property and cleaning job.
Update client preferences and auto-assign rules as properties evolve to keep workflows accurate, consistent, and aligned with client expectations.
Support ongoing improvements to the cleaning workflow. We optimize processes for efficiency, speed, and consistency across all operations.
Monitor all daily cleans, especially back-to-back turnovers, to avoid conflicts, delays, or operational errors from affecting guest satisfaction.
Flag conflicts, delays, or potential issues before they affect property readiness or client expectations to keep workflows smooth.
Record problems, resolutions, and follow-ups so management has full visibility of operations and performance at all times.
Ensure communication between clients, cleaners, and the operations team is organized, transparent, and prompt.
Handle same-day or urgent booking requests quickly. We ensure all cleanings are covered without disrupting the overall schedule or workflow.
Reassign cleaners on short notice when someone is unavailable to maintain schedule integrity and prevent delayed turnovers.
Resolve access code issues or situations where cleaners are locked out immediately. Ensure the cleaning workflow continues without disruption.
Maintain detailed logs of all messages, calls, and updates to provide full transparency and accountability for clients and management.
Provide daily or weekly summaries highlighting completed jobs, ongoing operations, and any operational concerns to give management actionable insights.
Document issues with photos and notes to support claims, client communication, or operational improvements in future workflows.
It means handling scheduling, cleaner coordination, communication, quality checks, reporting, and daily workflows so cleaning companies can focus on core operations.
We manage calendars, assign cleaners, monitor turnovers, handle communication, track progress, review photos, and resolve issues in real time using structured workflows.
Yes. We fully manage Airbnb and STR cleaning schedules, including check-outs, mid-stays, deep cleans, and back-to-back turnovers.
Yes. We actively monitor tight turnovers, assign cleaners carefully, send reminders, track progress, and flag risks early to avoid delays.
Yes. We share job details, access information, instructions, answer questions, and track cleaner progress from scheduled to completed.
Yes. We communicate with hosts and property managers via email, phone, chat, WhatsApp, or Slack. We handle updates, confirmations, and urgent requests.
Yes. We handle same-day bookings, urgent changes, cleaner reassignments, and emergency situations without breaking the existing workflow.
We work inside your existing tools like ResortCleaning, Turno, calendars, and communication systems. We adapt to your setup instead of forcing new software.
Yes. Our operations support scales with your business so you can add properties, clients, and cleaners without hiring or losing control.
Yes. We provide 24/7 operational coverage to handle scheduling changes, emergencies, and communication at any time.
18585 Coastal Hwy Unit 10 PMB 2030 Rehoboth Beach, Delaware, 19971, USA
+1 (888) 449-8450
sales@dos.support